lotto today Privacy Policy

When you register and use lotto today, we collect the personal information needed to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and payment details such as your GCash or Maya account reference. We also collect technical data automatically — including your device type, browser, IP address, and session activity — to keep the platform secure and running smoothly. If you contact our support team, we retain records of those conversations to help resolve any follow-up issues. We only collect what is genuinely necessary; we do not ask for information we have no use for.

Your data is used to create and manage your account, process deposits and withdrawals in Philippine pesos, verify your identity as required by law, and deliver the gaming experience you signed up for. We use technical and behavioural data to detect fraud, prevent unauthorised access, and improve platform performance for all Filipino players. We may send you service-related messages — such as transaction confirmations or security alerts — using the contact details you provided. We do not use your data for automated decision-making that produces legal effects without human review. All data processing is carried out on a lawful basis, either to fulfil our contract with you or to meet our legal obligations under applicable Philippine law.

lotto today does not sell your personal data to third parties under any circumstances. We share data only with trusted service providers who help us operate the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — and only to the extent necessary for those specific purposes. All third-party partners are contractually required to handle your data securely and in line with applicable privacy standards. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts when required to do so by Philippine law or a valid legal order. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified in advance.

We apply industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. All data transmitted between your device and our servers is encrypted using secure protocols, and sensitive account information is stored in encrypted form. Access to personal data within our organisation is restricted to staff who genuinely need it to perform their duties, and all such staff are bound by confidentiality obligations. We conduct regular security reviews and promptly address any vulnerabilities identified. While no system can guarantee absolute security, we take every reasonable step to safeguard the information of every Filipino player on our platform. If you suspect any unauthorised activity on your account, please contact our support team immediately.

We retain your personal data for as long as your account remains active and for a reasonable period afterwards to meet our legal, regulatory, and operational obligations. Philippine anti-money laundering regulations require us to keep certain transaction and identity records for a minimum period even after an account is closed. Once the applicable retention period has passed, we securely delete or anonymise your data so it can no longer be linked back to you. If you request account closure, we will begin the retention countdown from the date of closure and notify you of the expected deletion timeline. We do not keep data longer than necessary, and we review our retention practices periodically to ensure they remain proportionate.

As a player on lotto today, you have the right to request access to the personal data we hold about you, and to receive a copy in a commonly used format. You may also ask us to correct any inaccurate information, or to delete data that we no longer have a lawful basis to retain. Where we process your data based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing. You may also object to certain types of processing or request that we restrict how we use your data while a dispute is being resolved. To exercise any of these rights, please contact our support team using the details provided on this page — we aim to respond to all data requests within a reasonable timeframe and at no charge to you.

We may update this Privacy Policy from time to time to reflect changes in our services, applicable Philippine law, or industry best practices. When we make material changes, we will notify registered players through the platform or via the contact details associated with their account. The effective date at the top of this page will always reflect when the current version came into force. We encourage you to review this policy periodically so you remain informed about how your data is being handled. Continued use of lotto today after any update constitutes your acceptance of the revised policy. If you have questions about any changes, our support team is always available to help.