lotto today Responsible Gaming
Gaming is meant to be fun — and at lotto today, we want to keep it that way for every Filipino player. This page outlines the tools, guidelines, and support resources we provide to help you stay in control of your play. Whether you are setting limits, taking a break, or looking for help, we have got you covered.
Tools That Keep You in the Driver's Seat
Your account, your rules. Thesefeatures are built into your lotto today account and available any time.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you deposit into your lotto today account. Once your limit is reached, no further deposits are accepted until the period resets. You can lower your limit at any time and the change takes effect immediately. Raising a limit requires a short cooling-off period to give you time to reconsider. This tool is one of the most effective ways to keep your spending predictable and within your personal budget.
Session Time Reminders
It is easy to lose track of time when you are enjoying a game, so we send you a notification after you have been playing for a set duration. You choose the interval — 30 minutes, one hour, or longer — and we will remind you to take a break. These reminders are gentle nudges, not hard stops, so you remain in full control of your session. Staying aware of how long you have been playing is a simple habit that makes a big difference over time. You can update your reminder preferences from your account settings at any moment.
Cool-Off Period
If you feel like you need a short break from gaming, a cool-off period lets you pause your account for a defined window — from 24 hours up to several weeks. During this time you cannot log in, place bets, or make deposits, giving you genuine breathing room. The cool-off activates immediately once you request it, with no waiting period. When the cool-off ends, your account automatically reopens so you can return at your own pace. This option is ideal for players who want a temporary reset without committing to a full self-exclusion.
Self-Exclusion
Self-exclusion is a stronger, longer-term option for players who feel their gaming has become a concern. You can request to close your account for a minimum period of six months, during which all access is blocked and marketing communications are suspended. We take self-exclusion requests seriously and process them promptly — there is no grace period or reversal window once activated. If you are unsure whether self-exclusion is right for you, our support team can walk you through all available options without judgement. Your wellbeing always comes first at lotto today.
Recognising Problem Gambling
Gaming should always feel like entertainment, not an obligation or an escape. If you notice any of the following signs in yourself or someone you care about, it may be time to seek support. Awareness is the first and most important step toward getting help.
- Spending more money or time on gaming than you originally planned, and finding it hard to stop.
- Chasing losses — continuing to play in an attempt to win back money you have already lost.
- Neglecting work, school, family, or social commitments because of gaming activity.
- Feeling restless, irritable, or anxious when you are not able to play.
- Borrowing money or selling belongings to fund your gaming sessions.
- Hiding your gaming habits from family members or close friends.
- Using gaming as a way to cope with stress, loneliness, or difficult emotions.
If several of these points feel familiar, please reach out to our support team or contact a professional helpline. You do not have to face this alone, and help is available right here in the Philippines.
Where to Get Help in the Philippines
Several organisations in the Philippines offer free, confidential support for individuals and families affected by problem gambling. We encourage any player who needs assistance to reach out to these resources without hesitation.
- National Center for Mental Health (NCMH) — provides mental health services and crisis intervention across the Philippines.
- Gamblers Anonymous Philippines — a peer support community for people who want to stop gambling, with regular group meetings.
- PAGCOR Player Protection Hotline — the Philippine Amusement and Gaming Corporation operates a dedicated helpline for gaming-related concerns.
Our own support team is also available around the clock. You can reach us through the contact details in your account dashboard, and we will connect you with the right resources as quickly as possible.
Play Smart, Play Safe
Gaming is best enjoyed when it stays fun and within your means. If you have questions about our responsible gaming tools or need to activate any of the features described on this page, our team is ready to help. You can also visit our FAQ page for quick answers, or head back to the Home page to explore everything lotto today has to offer.